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Volume Three of Our Invivo Preclinical Questions Answered Series

A continuation of Volumes One and Two

Where can I find pricing for your items?

You can request a quote via our website, by phone, or email.

How do I order your parts?

If you want to use a credit card, you can place an order one of two ways. You can fill out the order form that is available online and email or fax it back to us, or give us a call and order over the phone. If you want to send in a purchase order, please email it to

Which credit cards to do you accept?

We accept Visa/Mastercard and American Express.

Do you have a minimum order amount?

Yes, our minimum order amount is $45.00.

What is the typical lead time?

Items that do not require customization generally ship within 1-2 business days. Any part that requires customization will require about 7-9 business days to manufacture. Extensive customization or new items will take about 2-4 weeks lead time to determine engineering feasibility.

What is your return policy?

Custom-made/custom-cut items are non-returnable. For all other items, claims can be made within 10 days of delivery. No returned merchandise will be accepted without authorization. You can email or call us for instructions on how to send the parts back. There will be a 15% restocking fee for items that are returned.

Contact us today for more information or for a customized solution for your project!